Privacy Policy

We take your data seriously.

Here is how Brickk keeps your data safe, uses it responsibly and explains credit reference agency reporting in plain English.

Policy overview

What happens to your data.

The short version first, then the full privacy notice below.

Identity, rent and usage data

What we collect

  • Your name, contact details, bank details and rental details
  • Rent payment data through Bud Open Banking, with your consent
  • Device and usage data that helps improve your Brickk experience

Service, reporting and safety

Why we use it

  • To verify rent payments and report them to credit reference agencies
  • To help you collect Brickk points and access discounts
  • To improve our services, support your account and help prevent fraud

Only where needed

Who we share it with

  • Credit reference agencies: Experian, Equifax and TransUnion
  • Our Open Banking partner, Bud
  • Technology partners who help us run Brickk
  • Regulators or law enforcement, if required by law

Control and transparency

Your rights

  • Access or correct your data
  • Ask us to delete it where the law allows
  • Withdraw consent at any time
  • Contact the ICO if you are concerned
Plain English privacy
Consent
Security
Rights

Data handled with consent.

Your data is used for the Brickk service: rent verification, consent-led reporting, account support, discounts, security and legal duties. No mystery wording, no selling your data.

Brickk privacy

Data vault

Consent checked
Rent data verified
CRAIN notice linked

Permission first

Bud Open Banking access is based on consent, and you can withdraw it where the law allows.

Purpose limited

Data is used for rent verification, account support, discounts, security and lawful reporting.

No selling

Brickk does not sell your personal data or use it for unrelated commercial purposes.

01

Introduction and scope

Brickk is a UK rent reporting and discounts platform. This Privacy Policy explains how we collect, use, share and protect personal data when you use our website, app, onboarding, Open Banking flows or partner services.

The policy applies to renters, prospective members, landlords, partners and people who contact Brickk for support, media or partnership enquiries.

02

Legal basis for processing

We process personal data under consent, contractual necessity, legal obligation and legitimate interests, depending on the feature you use.

Consent is used for Open Banking access, optional credit reporting choices, marketing preferences and other optional features. You can withdraw consent where the law allows.

03

Data we collect

Identity and contact data may include your name, date of birth, address, email and phone number.

Financial and rental verification data may include bank transaction data, rent payment history, property address and tenancy details.

Technical and communication data may include device type, IP address, usage logs, emails, support messages and feedback.

04

How we collect data

We collect data directly from you during registration, onboarding, consent flows and support requests.

We collect rent payment information through secure Bud Open Banking access where you have given permission.

We may collect website and app usage data through cookies, analytics and security tooling.

05

How we use data

We use personal data to verify rent payments, support credit reference agency reporting, manage your account and communicate service updates.

We may use data to support discount eligibility, improve platform functionality, detect misuse, prevent fraud and meet legal or regulatory obligations.

We do not sell personal data or use it for unrelated commercial purposes.

06

Sharing your data

We may share relevant personal data with Experian, Equifax and TransUnion for credit reference agency reporting where the service applies and consent or another lawful basis is in place.

We may share data with Bud for Open Banking access, technology partners that help us operate Brickk, and regulators or law enforcement where required by law.

Third-party processors are expected to follow UK GDPR and Brickk data protection requirements.

07

Retention and transfers

We retain personal data only for as long as needed for the purposes described in this policy, including service delivery, reporting, security, dispute handling and legal obligations.

Brickk does not routinely transfer personal data outside the UK. If a transfer is needed, appropriate safeguards such as adequacy rules or contractual protections are used.

08

Security, cookies and updates

Brickk uses security measures such as encrypted transmission, secure integrations, role-based access controls and vulnerability management.

Our website and app may use cookies and analytics to improve the service and understand usage. You can manage cookie preferences through your browser.

We may update this policy from time to time. The latest version is available on this page.

Credit reference agencies

CRAIN explains how agencies use data.

When rent payment data is reported, Experian, Equifax and TransUnion use that data as independent controllers. Their Credit Reference Agency Information Notice explains their purposes, lawful bases, sharing and retention.

Your rights

You stay in control.

Under UK GDPR, you have rights over your personal data. To use these rights, contact Brickk and we respond in line with the law.

Access your personal data
Correct inaccurate or incomplete data
Ask us to delete your data where the law allows
Restrict or object to processing
Withdraw consent at any time
Request data portability where applicable
Raise a concern with the Information Commissioner's Office

Questions about privacy?

For questions, data requests or complaints, contact Brickk. You can also raise concerns with the Information Commissioner's Office.

We never sell your data
We only use it for what you have agreed to or where we have another lawful basis
We follow UK GDPR and are registered with the ICO
Last updated: 12th June 2026